Satisfaction Guarantee
First month free if you're not completely satisfied
We are so confident that you will absolutely love our cleaning services that we’re willing to stand behind our promise by offering you the first month free if you’re not completely satisfied. With a guarantee like this, you can experience our high-quality service with no risk or obligation.
Quality
Assurance
Promise to fix any concerns within 24 hours at no extra charge
We’ve got your back when it comes to quality assurance! We guarantee a high-quality service every single day, but in the rare case that something doesn’t meet your standards, just let us know. We’ll be back within 24 hours to fix any issues at no extra charge. You can count on us to always deliver the best possible cleaning experience.
Price
Promise
Will beat any similar written quote by 10%
We understand that budget is as important as the quality of our cleaning. With decades of experience in the industry and a bit of science, we have perfected a formula that allows us to provide you with the most efficient cost-per-service model. So we are confident our offering provides you with competitive and fair value for money. However, on the off chance you find a lower price for the same service, we will beat that price by 10%.
Insurance and Liability
Public liability insurance and thorough vetting of all cleaners
At UCG, we take your safety seriously. Rest assured that we have public liability insurance coverage of up to 20 million, and our cleaning team undergoes a thorough vetting process that includes police checks and working with children where required. You can have peace of mind knowing that you and your property are protected in case of any accidents or damage.